Cookie policy

Below, we will explain what cookies are, what they do, what kind of cookies are used on our website www.documentdialog.eu and why. This policy is part of our Privacy Notice.

1. Contact details

Document Dialog B.V. is the data controller and with its headquarters at Kosterijland 14 c, 3981AJ Bunnik, the Netherlands (“Document Dialog”) and registered at the Dutch Chamber of Commerce with number 30163465. If you have questions or comments regarding this cookie policy please see under 11. “Questions”.

2. What is a cookie?

Cookies are small text files, given ID tags that are stored on your computer’s browser directory or program data subfolders. Many websites automatically download cookies to a user’s computer, phone or tablet’s hard disk. They are primarily used in helping websites recognize a user that has visited the website previously, such as simplifying the logging on process for registered users or they help you resume where you left off. They can store account and password information, theme selection, and preferences and other customization functions. Most web browsers automatically accept cookies.

A cookie has a certain validity period starting on the moment it is stored on a computer. After the validity period has lapsed, the cookie will be deleted by your browser. For some cookies, the validity period is the duration of the browser session. Other cookies remain valid for a longer period so they can be recognized at a next visit to our website.
Should you wish to learn more about cookies, please take a look at the informative All About Computer Cookies website.

If and insofar we collect personal data using cookies, we process these personal data in accordance with our Privacy Notice, also to be found on our website.

3. Cookies on our website

3.1 Functional (necessary) cookies

We use a functional cookie that is necessary to enable navigation across the websites. This cookie (“ASP.NET_SessionId” of “Sxa_site”) is only valid for the duration of your browser session.

In order to hold your preferences in accepting or rejecting our cookies, we need to place a functional cookie. This cookie is valid for a maximum of [two years].
These are our own cookies and can only be accessed by our employees authorized to do so. We do not share the data collected with third parties unless we have an obligation to do so.

3.2 Analytical cookies

Analytical cookies record how visitors use our websites. This information may be used to analyze the use of our websites and generate statistics. This enables us to better understand our website visitors and improve the websites using that knowledge. We use the Google Analytics service for this purpose and have a data processor agreement with them. For that reason, analytical cookies of the provider of this service, Google Inc., are stored via our websites. Based on the data collected using these cookies, Google drafts anonymous reports for Engage Dialog with regard to the use of our websites. For more information about these cookies and their validity term, click here. Should you wish to make use of the opt-out possibility in relation to Google Analytics option click here.

3.3 Tracking cookies

With your permission, we place cookies on your equipment, which can be retrieved as soon as you visit our websites. When using our websites, we collect (part) of your IP address, type browser, operating system and application version, language settings, the page through which you came to our website and the pages of our website you visited. We also gather information about the response to e-mail. If you visit our website via a mobile device, we’ll also collect information about your mobile device brand and other specific features of the device.
We offer an opt-out should you not wish for tracking cookies.

3.4 Social media and other website cookies

We have inserted social media buttons on our website, which gives access to a multitude of social media and websites. The provider of this service or the owner of the website can also store cookies on your computer if you click on a social media option or other website. These cookies may include functional cookies that facilitate the social media options or websites, but may also include analytical, tracking or other cookies. They can use these cookies and the information collected by them for their own purposes. For more information, we refer to their cookies and privacy policies.

We do not store or read the cookies related to social media or other websites. That is done by the relevant social media provider or website owner. We have limited knowledge of and no control over these cookies. Consequently, we accept no responsibility or liability for these social medial or other website cookies or for how they use the collected information or process data.

4. Rejecting and deleting cookies

You can set up your browser in such a way that no cookies are stored, that you can accept or reject each cookie or such that all cookies are deleted when you close your browser. Useful information for managing cookies can also be found on the above-mentioned All About Computer Cookies website, including information on how to set your internet browser to reject cookies.

Cookies are stored on every computer you use to visit websites. If you do not wish to receive any cookies at all, you should change the settings on all the computers you use.
Please note that if you reject and/or delete cookies, this will also affect the strictly necessary cookies. This may limit the options for using our websites or parts thereof, you may experience reduced website functionality or manually adjust some preferences every time you visit our website.

5. Questions

If you have any questions related to this Cookie Policy, please reach out to our Customer Service Office +31 30 656 61 40
, by email compliance@documentdialog.eu.

6. Complaints

If you have any complaints about how we handle cookies or any indications of misuse, please contact us by sending an email to compliance@documentdialog.eu or calling +31 30 656 61 40. We would be happy to help you find a solution.

7. Changes

We keep our Cookie Policy under regular review and therefore our Cookie Policy may change from time to time, so please review this page on our website from time to time. If the changes are significant, we will provide a more prominent notice (including, for certain services, a website or email notification of changes). Your continued use of our website after we publish or send a notice about our changes to this Cookie Policy means that you are consenting to the contents of the updated Cookie Policy.

This Cookie Policy was last updated on 28 September 2018.